At Bryce Ads, we’re committed to delivering your favorite area rugs quickly, safely, and efficiently. This Shipping and Delivery Policy outlines how we process, ship, and deliver your orders, ensuring you have a smooth and reliable shopping experience.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is processed, you’ll receive a confirmation email with your order details and tracking information (if applicable).

2. Shipping Options and Delivery Times

We offer standard and expedited shipping options across the United States.

Estimated delivery times:

• Standard Shipping: 5–10 business days

• Expedited Shipping: 2–5 business days

Delivery times may vary based on your location, weather conditions, and courier service efficiency.

Please note that shipping to remote areas may take longer than the estimated timeframe.

3. Shipping Charges

Shipping costs are calculated at checkout based on your location, package weight, and selected delivery method.
Occasionally, we offer free shipping promotions, which will be clearly indicated during checkout or in product listings.

4. Tracking Your Order

Once your order has shipped, you will receive an email notification containing your tracking number and carrier details. You can use this tracking number to monitor your shipment’s progress until it reaches your doorstep.

If you haven’t received a tracking email within 3 business days of placing your order, please contact our support team for assistance.

5. Incorrect Shipping Information

Please ensure that your shipping details (name, address, and contact information) are accurate before finalizing your order.
Bryce Ads is not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

If an error is discovered after the order is placed, contact us immediately — we’ll do our best to correct it before shipment.

6. Damaged or Lost Packages

We take great care in packaging our rugs securely, but in the rare event your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
We’ll work quickly to resolve the issue through a replacement or refund.

If your package is lost in transit, please reach out to us with your order details, and we will coordinate with the shipping carrier to locate or replace your order.

7. International Shipping

Currently, Bryce Ads ships only within the United States. We plan to expand to international locations soon. Updates will be shared on our website once international shipping becomes available.

8. Delays Due to Unforeseen Circumstances

While we strive to deliver your orders on time, Bryce Ads is not liable for delays caused by natural disasters, courier issues, strikes, or other events beyond our control. In such cases, we will provide updates and work to ensure your order reaches you as soon as possible.

9. Contact Us

If you have any questions or concerns regarding your order, shipping, or delivery status, please reach out to our customer service team:

Email: support@bryceads.store
Phone: +1 415 673 2984
Address: 247 Willow Creek Rd, Salem, OR 97302, USA

At Bryce Ads, we take pride in providing a dependable delivery experience for every customer. From order placement to final delivery, we’re committed to keeping you informed and satisfied every step of the way.