At Bryce Ads, we take pride in providing our customers with high-quality, durable, and stylish area rugs designed to enhance your home for years to come. Our Warranties Policy outlines the terms and conditions under which our products are covered and what you can expect in the rare event of a defect or issue.

1. Warranty Coverage

All rugs purchased from Bryce Ads come with a limited warranty that covers manufacturing defects in materials and workmanship under normal residential use.
This warranty applies to:

• Defects in the rug’s weave, backing, or stitching.

• Color fading or running that occurs under normal indoor conditions.

• Excessive wear not consistent with the stated product lifespan.

The warranty period begins on the date of purchase and remains valid for one year unless otherwise stated on the product description page.

2. What Is Not Covered

Our warranty does not cover damages or issues resulting from:

• Improper use, handling, or maintenance of the rug.

• Stains, spills, or discoloration caused by chemicals, pets, or food.

• Normal wear and tear from regular use.

• Damage caused by moisture, sunlight exposure, or environmental conditions.

• Modifications, alterations, or repairs made by the customer.

• Use of the rug outdoors unless specified as suitable for outdoor use.

3. Filing a Warranty Claim

If you believe your product qualifies for a warranty claim, please contact our customer support team within the warranty period.
To process your claim, you will need to provide:

• Proof of purchase (order number or receipt).

• Clear photographs showing the defect or issue.

• A brief description of the problem.

Once we review your claim, we will inform you of the next steps. Depending on the nature of the issue, we may offer:

• A replacement of the same or similar product, or

• A refund or store credit (at our discretion).

4. Replacement and Refund Policy under Warranty

If your claim is approved, Bryce Ads will replace the defective product free of charge or issue a refund. Shipping costs for returns and replacements under valid warranty claims are covered by us.

If the product is no longer available, we may offer a comparable replacement or credit equal to the original purchase price.

5. Limitation of Liability

Bryce Ads’ liability under this warranty is limited solely to the repair, replacement, or refund of the defective item. We are not responsible for incidental or consequential damages, including but not limited to:

• Costs of removal or reinstallation,

• Loss of use, or

• Damage to other property or furnishings.

6. Contact Us

For any questions or to file a warranty claim, please contact our support team:

Email: support@bryceads.store
Phone: +1 415 673 2984
Address: 247 Willow Creek Rd, Salem, OR 97302, USA

At Bryce Ads, customer satisfaction and product quality are our top priorities. We stand by the craftsmanship of our rugs and are committed to resolving any issues promptly and professionally so you can shop with confidence.